Shipping Policy

Last Updated: August 2026

Thank you for shopping with SAVENZA. We aim to provide a clear and reliable delivery experience for every order.

Order Processing

Orders are generally processed within 3–5 business days after payment has been successfully confirmed.

Orders are processed Monday through Friday, excluding weekends and public holidays.

Shipping Confirmation

Once your order has been dispatched, a shipping confirmation email will be sent to the email address provided during checkout.

Tracking information will be included when available.

Estimated Delivery

Delivery times vary depending on the destination, shipping method, local courier operations, customs processing, weather conditions, and seasonal shipping volumes.

International shipments may require additional transit time.

Tracking Updates

Tracking information may take several business days to update after dispatch. International tracking may not display an update at every stage of transit.

Shipping Address

Please carefully review your shipping information before completing your order.

SAVENZA cannot guarantee successful delivery when an incorrect or incomplete shipping address has been provided by the customer.

Customs and Import Charges

International shipments may be subject to customs duties, taxes, or import charges imposed by the destination country.

Where applicable, these charges are the responsibility of the recipient.

Lost or Damaged Packages

If your package appears to be lost in transit or arrives damaged, please contact our customer support team with your order number and relevant details.

Customer Support

Email: kids_realm_4z@icloud.com

Our support team typically responds within 24–48 business hours.